ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals.

Responsible for editorial duties related to ISACA’s item and exam development programs. Assists with training new item writers and conducting item writing campaigns. Tracks and reports on item development metrics. Supports departmental quality assurance (QA)/proofreading activities and ad hoc item development and review projects. 

• Review newly submitted exam items for compliance with item development guidelines and communicate results to item writers. 
• Serve as scribe and assist with all administrative duties during workshops and Exam Item Development working group meetings. 
• Create, maintain, and monitor item writing drives in the online item writing tool and serve as a point of contact for item writer support. This includes running reports and creating and maintaining spreadsheets to track performance metrics. 
• Develop and proof master files and back up files for item writing workshops and working group meetings and ensure reconciliation with items submitted. 
• Conduct fatal flaw of items both pre- and post- meetings to ensure changes made during EIDWG meetings are accurately recorded. Upon notification of successful migration of items, conduct QA review of migrated items.  
• Track and process item writer applications. 

Required Field of Study:  

• Non-profit management, communications, general business 

Minimum Years of Experience Required:  

• 3+ Years 

Description of Minimum Experience Required: 

• Certification/credentialing experience to include item and exam development 

Preferred Field of Study:  

• Non-profit management, communications, general business 

Preferred Years of Experience:  

• 5+ Years 

Description of Preferred Experience:  

• Editorial or Project Management 
• Professional Association/volunteer engagement 
• Non-profit 
• Multilingual  
• Cultural sensitivity 

Competencies/Skills Required:   

• Ability to work independently and within a team setting 
• Excellent oral and written communication skills 
• Ability to manage multiple projects effectively, as well as manage and meet deadlines 
• Strong interpersonal skills  
• Self starter, highly motivated 
• Strong attention to detail 
• Cultural sensitivity/awareness 
• Team player, ability to build strong relations internally across functional areas and externally with vendors, suppliers, members, constituents, and volunteers 
• Proficiency in Microsoft Office products (Word, PowerPoint, and Excel) and iMIS 

ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability.